Wednesday, March 6, 2019
Reinforcement Theory Essay
Q 1 Identify the practices of physical composition that be indicating the application of reinforcement theory?Answer1. Focus on decent training before giving task to the employees2. Monitoring the performance of employees.3. formulation of procedures, rules and regulations in detail.4. Strictness in compliance of rules.Q 2 You ar inevitable to suggest some measures of positive reinforcement that bottom be utilize by the focal point of Crisp & Soft restaurant. Answer1. The manager mass start a practice to greet the employees and having pleasant conversation with those who came on time at start of day and conduct a minuscule meeting with ply at closing of day and praised and say give thanks those who performed good during the day. These practices will decrease late arrivals and early leaver.2. The management can start Employee of the month award scheme in which at close of every month letter of appreciation along with small notes price will be give to the employee how pe rformed well during the month. 3. A hair curler of honor board should be maintained at prominent rank in the restaurant where everyone can see it. The pictures of Employee of the month pasted on that board. Q 3 Assess which level of Maslows hierarchy of need the organization is satisfying for lower level staff and managerial level staff?Explain AnswerAs per Maslows hierarchy of need, there are following five levels of human needs i. Biological Need The radical requirement for survival of human body e.g. food, water, air and shelter and so on ii. Safety Need Protection from Cold, Heat, Sand, Storm, Earthquake, Animals, Enemies iii. Social Need love, acceptance, belonging etceteraiv. Self Esteem Respect, reorganizationv. Self Actualization challenging tasks,In case of lower level workers the Crisp and Soft restaurant management is satisfying level 1 by providing free meal and uniform, remunerative salaries at reasonable rate and level 2 by making HVAC arrangement for workers. In case of management staff, the restaurant management is laborious to satisfying level 3 along with level 1 and 2 also, by providing good salaries (level 1), good working environment (level 2) and membership of brotherly club of restaurant to their staff(level 3) where they can attend get to gathers, family dinners etc.
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